Blog

December 25, 2023Customer Satisfaction

What is customer churn? + Customer churn measurement survey

Did you know that the world’s top companies lose $1.

December 25, 2023

Customer Satisfaction

What is customer churn? + Customer churn measurement survey

Did you know that the world’s top companies lose $1.

December 25, 2023Customer Experience

How to make money from your Instagram store using the online order form?

You must have heard a lot these days that many marketers have closed their physical stores and created a page on Instagram. By creating an Instagram store, their customers have multiplied.

December 25, 2023

Customer Experience

How to make money from your Instagram store using the online order form?

You must have heard a lot these days that many marketers have closed their physical stores and created a page on Instagram. By creating an Instagram store, their customers have multiplied.

April 10, 2023Online survey

A comprehensive guide to designing effective surveys; For those who believe in data collection!

You might think that designing a standard survey takes hours or requires reading a lot of articles and books.

April 10, 2023

Online survey

A comprehensive guide to designing effective surveys; For those who believe in data collection!

You might think that designing a standard survey takes hours or requires reading a lot of articles and books.

April 4, 2023Online survey

Likert scale and its applications in organizational questionnaires and surveys

What is your strategy to measure the views and opinions of others about some topic? For example, when you want to know if customers are satisfied with their purchase, what kind of questions do you ask? Or when you design psychological surveys or othe

April 4, 2023

Online survey

Likert scale and its applications in organizational questionnaires and surveys

What is your strategy to measure the views and opinions of others about some topic? For example, when you want to know if customers are satisfied with their purchase, what kind of questions do you ask? Or when you design psychological surveys or othe

April 2, 2023Online survey

A Guide to choosing the type of online survey questions

The golden method of efficient managers in the past and present has always been to look at the organization from the customers’ point of view.

April 2, 2023

Online survey

A Guide to choosing the type of online survey questions

The golden method of efficient managers in the past and present has always been to look at the organization from the customers’ point of view.

April 1, 2023Change Management

What is organizational change culture and why should all managers be ready for change in their organization?

Currently, companies that want to adapt to new conditions and to be more creative face many challenges. One of these challenges is realizing and creating organizational change culture among employees.

April 1, 2023

Change Management

What is organizational change culture and why should all managers be ready for change in their organization?

Currently, companies that want to adapt to new conditions and to be more creative face many challenges. One of these challenges is realizing and creating organizational change culture among employees.

March 30, 2023Online survey

Demographic Information: What to ask? Why ask? How to ask?

“Hello dear reader! Please tell me if you are male or female. Are you an employee or an employer? How much is your income?” No one likes being asked personal questions by a stranger at the beginning of a conversation.

March 30, 2023

Online survey

Demographic Information: What to ask? Why ask? How to ask?

“Hello dear reader! Please tell me if you are male or female. Are you an employee or an employer? How much is your income?” No one likes being asked personal questions by a stranger at the beginning of a conversation.

March 29, 2023Customer Experience

How to develop customer experience strategy better than competitors? (A complete guide with examples)

In a research project conducted in 1920, small and large companies were asked about their priorities for the next five years.

March 29, 2023

Customer Experience

How to develop customer experience strategy better than competitors? (A complete guide with examples)

In a research project conducted in 1920, small and large companies were asked about their priorities for the next five years.

March 28, 2023Customer Satisfaction Online survey

Everything about restaurant and café customer survey

“ Just one unpleasant experience is enough for your restaurant customers to choose another restaurant”. This sentence is what we see at the beginning of one of the scientific-research papers of Future Business journal.

March 28, 2023

Customer Satisfaction.Online survey

Everything about restaurant and café customer survey

“ Just one unpleasant experience is enough for your restaurant customers to choose another restaurant”. This sentence is what we see at the beginning of one of the scientific-research papers of Future Business journal.

December 19, 2022Customer Experience

The ultimate guide to drawing the customer journey map + some tools & examples

For many years, customer centricity has been the slogan of many companies, but have they actually been able to achieve this? Answering this question is not simple. That is why, in this post, we aim to talk more about customer journey map.

December 19, 2022

Customer Experience

The ultimate guide to drawing the customer journey map + some tools & examples

For many years, customer centricity has been the slogan of many companies, but have they actually been able to achieve this? Answering this question is not simple. That is why, in this post, we aim to talk more about customer journey map.

Porsline Blog

Porsline Blog

What is customer churn? + Customer churn measurement survey

What is customer churn? + Customer churn measurement survey

How to make money from your Instagram store using the online order form?

How to make money from your Instagram store using the online order form?

A comprehensive guide to designing effective surveys; For those who believe in data collection!

A comprehensive guide to designing effective surveys; For those who believe in data collection!

Likert scale and its applications in organizational questionnaires and surveys

Likert scale and its applications in organizational questionnaires and surveys

A Guide to choosing the type of online survey questions

A Guide to choosing the type of online survey questions

What is organizational change culture and why should all managers be ready for change in their organization?

What is organizational change culture and why should all managers be ready for change in their organization?

Demographic Information: What to ask? Why ask? How to ask?

Demographic Information: What to ask? Why ask? How to ask?

How to develop customer experience strategy better than competitors? (A complete guide with examples)

How to develop customer experience strategy better than competitors? (A complete guide with examples)

Everything about restaurant and café customer survey

Everything about restaurant and café customer survey

The ultimate guide to drawing the customer journey map + some tools & examples

The ultimate guide to drawing the customer journey map + some tools & examples