Creating a customer club – From strategy to implementation and analysis
«Customers who have bought from you several times before (regular customers) are 60% more likely to buy from your business than new customers.» At first glance, the above sentence might seem exaggerated.
Customer Experience Management and Improvement Solutions to Increase Customer Loyalty
With the emergence of the Corona virus, online business has boomed to the extent that some experts believe that this massive epidemic has led to the development of online business by 5 years.
Brand Penetration – All you need to know to measure and improve it
Marketing and sales plans or competition of companies with other brands are formulated in order to increase the number of customers and the growth of the company’s market share.
The Net Promoter Score (NPS) and its Applications
«How likely is it that you would recommend us to your friends?» That is the last sentence your customers are expecting to hear.
Brand Awareness: A Guide for Market Research and Marketing Managers
Brand awareness is a dimension of the Brand Experience Management – BX program. The goal of the brand experience studies is to measure the performance of the most important organizational asset, which is the “Brand”.
Frequently Asked Market Research Survey Questions and Principles for designing the questions
Not only is market research the most reliable, proven, and practical way to provide research-based and data-driven answers to important business issues, but also is the only way to properly address the basic needs of businesses.
Principles and tips for designing screening questions in market research survey
Suppose you want to conduct some research in a large statistical community about a particular topic, in order to find the real target audience of your community and get logical and valid results, consider using the screening questions which will help
How to do market research: The ultimate guide+ survey template
Before David Darmanin, CEO of Hotjar, was able to launch his successful start-up company, he had destroyed two other former companies.
A Step-by-step Guide to Conducting Market Research Surveys
Market research is the first step in turning the idea of a product or service into an acceptable commercial activity in the market.
