Make customer centric business with Porsline
Porsline helps you collect & analyze data of key touchpoint easily and understand critical satisfaction & loyalty drivers
Your ultimate solution for every step of customer experience management
- Customer Behavior Survey
- Website Feedback Form
- Customer segmentation Survey
- Consumer Preference Survey
- Post Purchase Satisfaction Survey
- CES Survey
- CSAT Survey
- NPS Survey
- Customer Loyalty Survey
- Service Quality Survey
- Churn Analysis Survey
- Voice of Customer Form
How Porsline's customer experience management and survey software works?
Create customer surveys quickly and easily, and share the link with your customers.
Adding your own logo and design customization of customer forms reflect business identity
Define variables to automatically calculate indexes like NPS, CSAT, and CES, and segment customers based on the measurement.
Add logic to ask customers specific questions related to the purchased service or product and redirect them to personalized promotion.
No matter where your customer is, Porsline supports multiple languages to communicate with every customer in their local language.
Define custom variables to reuse CRM data in survey links and create forms that can be responded to only once.
Enable email & SMS notifications to recall the VOC departments right after each unsatisfaction submission.
Send responses of customer surveys to Google Sheets, CRM, Customer Club, etc. via Porsline API automatically.
Generate various graphical reports based on customer satisfaction and loyalty scores, type of product or service purchased, customer demographic data, and other data with advanced filtering feature, and share them with stakeholders.