A Survey Platform Tailored For Hotels

Elevate your guest experience and drive business growth with Porsline.

hotels

Create guest satisfaction surveys, hospitality forms, service quality assessment questionnaires, and housekeeping checklists with Porsline!

Various Question types

Evaluate guest satisfaction or collect their information for future contacts using a variety of question types, including text, multiple choice, picture choice, rating, and Likert scale.

Create Surveys in Multiple Languages

Whether your guest is from a distant country or locals, you can create your forms in English, Arabic, Turkish, Spanish, and Russian in Porsline.

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Integrating Into Reservation Software

Using the Porsline API, pass existing customer data or any other information such as guest name, room number, and check-in date to your surveys and forms, and simplify your internal processes.

Personalized Survey Links for Tracking Complaints

Create a personalized link for each hotel guest using the "custom variables" feature. For example, place their name or contact number as a variable in the survey link and easily track their complaints and comments.

Send Survey Responses to the Relevant Unit or Responsible Person

Notification settings allow you to send survey or form responses to the unit or person responsible for that topic. This way, handling customer complaints or following up on any form is automatically on your agenda.

Design Forms to Match Your Hotel's Brand Identity

Use the extensive design features in the Porsline tool to create hotel forms and surveys that align with your brand image. Choosing question colors, background colors or buttons, and uploading your company logo is just a small part of the features of this section.

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Form and Survey Templates for Hotels and Accommodations

All templates are fully customizable

Surveys
Guest Experience Survey
Hotel Check-In Survey
Hotel Staff Performance Evaluation
Room and Amenities Evaluation
Hotel Restaurant Survey
View All
Forms
Room Cleaning Checklist
Hotel Voucher Form
Room Reservation Form
Food Reservation Form
Hotel Invoice
View All
Internal Management
Employee Performance Evaluation
Employee Behavior Evaluation
360-Degree Feedback
Job Application Forms
Employee Satisfaction Survey
View All

Get started now

Eliminate manual processes and paper forms today and prioritize measuring guest and employee satisfaction and experience.

Trusted by the Tourism Industry

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How Porsline helps hotels and accommodations?

Creating guest satisfaction surveys, performance evaluation forms for hotel and boutique hotel staff, improving marketing processes through market research and customer insights, and creating coordination between different hotel departments are just some of the tens of unique use-cases of Porsline software in the hospitality industry.

Guest and Customer Satisfaction

Measuring guest satisfaction and knowing their feedback is a vital step in maintaining and improving the quality of hotel services. Everything from hotel staff behavior to your facilities and services must be continuously reviewed and improved. Also, your guest's experience from their first contact with the hotel to check-in, stay, and checkout, or even after leaving the hotel, should be evaluated. This way, you can identify all your customers' needs and concerns, create an unparalleled stay experience for them, and turn them into loyal customers. With Porsline's survey creation tool, you can create all your surveys, questionnaires, and forms online without the need for installation and setup, and send them to your guests.

Creating Hotel Invoices, Forms, and Checklists

Creating forms and checklists such as hotel invoices, room cleaning checklists, guest check-in forms, or room reservation receipts is one of the things that facilitates and accelerates the management and coordination of different hotel departments.These forms should be easily connected to your reservation software or hotel management systems and, on the other hand, have an easy and attractive user interface. With Porsline's API, you can connect your forms to your databases and website. Use the extensive design features to customize each form. Define logic and scores on your forms and convert them into automatic and ready-to-send invoices.

Employee and Staff Performance Evaluation

Hotel staff play a pivotal role in shaping a positive guest experience. Managers often want to assess staff behavior during guest stays or stay informed about their job performance. By creating and implementing employee performance evaluations, you can stay informed about their knowledge level, job satisfaction, and work quality.Use Porsline's ready-made templates to evaluate the satisfaction and performance of employees and managers in various hotel or restaurant departments and develop your human resources development programs accordingly.

Evaluate Your Hotel's Restaurant and Cafe

Every hotel, in addition to providing accommodation services, offers services such as seminars, events, or dining in restaurants and cafes - services that have likely contributed significantly to hotel revenue. Therefore, measuring and improving the quality of services in these areas is of paramount importance.In less than a few minutes, you can design evaluation and survey forms for seminars, restaurant space and food quality surveys, or customer interactions with your staff. Then, send your survey link to event participants or restaurant customers, or display the survey on your website. All this is possible with just a few clicks in the Porsline survey builder.

How to Create Hotel Forms and Surveys with Porsline

Use ready-made survey templates: Create your own forms and surveys using Porsline's ready-made templates.

Define logic: Show each guest their own specific questions using the "define logic" feature.

Define scores: Create proforma invoice or invoices for your hotel or accommodation and send a copy to the customer via email or SMS.

Respondent Authentication: Restrict access to questionnaires and forms only to those you want to participate in your survey or evaluation. For example, if your survey is for hotel department managers, give each of them a unique code or allow them to access the form or survey using their email.

Automate processes: Automate your hotel staff meal reservations, room bookings, or guest meal reservations with online forms, saving time and budget on paper-based and time-consuming processes.

Customized end pages: Offer your customers various suggestions, such as exclusive discount codes, on the end page. You can also direct customers to your desired pages, such as your social media.

Piping: Use answers from previous questions in subsequent questions. For example, at the beginning of the form, ask the respondent to enter their first and last name. Then use their name in subsequent questions and address them personally.

Prevent duplicate responses: Prevent multiple responses to the hotel survey form and collect more reliable data.

How to Create Hotel Forms and Surveys with Porsline

Why people love Porsline?

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    Mohamed Diab

    Head of Organizational Development Team, El Markaby Steel

    We conducted an extensive search for a tool to conduct surveys, measure employee satisfaction with the services provided at the group level, and conduct polling to select the ideal employee. In conclusion, we found ourselves facing a simple and easy-to-use tool, in addition to numerous advantages that we used to ensure complete confidentiality and our reliance on the results and reports provided by Porsline. Thank you, Porsline.

  • person

    Nayef Hardan

    Head of the IT Department, Anbar Governorate

    After extensive research to find a solution to the problem of employees manually filling out their data, I discovered Porsline Survey software. This platform offers a seamless solution to such challenges by providing comprehensive and rich survey creation features. You can create customized surveys or forms tailored to your specific need. I was truly impressed by the elegant and sophisticated design of the forms. It's truly a remarkable piece of work that deserves praise and recognition, especially the support team for their prompt responses and immediate assistance.

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    Rahab Al-Wazan

    Lecturer at Imam Muhammad bin Saud Islamic University, College of Social Sciences

    Porsline assisted me in collecting data for my doctoral research.This platform stands out for its clear and user-friendly survey creation process, and the support staff have been incredibly helpful.Moreover, Porsline Survey excels at conducting statistical analyses, and presenting results to participants.The platform also offers outstanding data analysis and reporting capabilities.

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    Mina Akram

    Fitness Trainer

    Porsline has helped me tremendously in developing my service. I've become one of the top online fitness trainers, and my clients now record their data through online surveys instead of paper-based forms, leaving them with a positive impression of my service.

  • person

    Mohamed Diab

    Head of Organizational Development Team, El Markaby Steel

    We conducted an extensive search for a tool to conduct surveys, measure employee satisfaction with the services provided at the group level, and conduct polling to select the ideal employee. In conclusion, we found ourselves facing a simple and easy-to-use tool, in addition to numerous advantages that we used to ensure complete confidentiality and our reliance on the results and reports provided by Porsline. Thank you, Porsline.

  • person

    Nayef Hardan

    Head of the IT Department, Anbar Governorate

    After extensive research to find a solution to the problem of employees manually filling out their data, I discovered Porsline Survey software. This platform offers a seamless solution to such challenges by providing comprehensive and rich survey creation features. You can create customized surveys or forms tailored to your specific need. I was truly impressed by the elegant and sophisticated design of the forms. It's truly a remarkable piece of work that deserves praise and recognition, especially the support team for their prompt responses and immediate assistance.

  • person

    Rahab Al-Wazan

    Lecturer at Imam Muhammad bin Saud Islamic University, College of Social Sciences

    Porsline assisted me in collecting data for my doctoral research.This platform stands out for its clear and user-friendly survey creation process, and the support staff have been incredibly helpful.Moreover, Porsline Survey excels at conducting statistical analyses, and presenting results to participants.The platform also offers outstanding data analysis and reporting capabilities.

  • person

    Mina Akram

    Fitness Trainer

    Porsline has helped me tremendously in developing my service. I've become one of the top online fitness trainers, and my clients now record their data through online surveys instead of paper-based forms, leaving them with a positive impression of my service.

What is the best way to conduct a survey in a hotel or accommodation?
What questions should we ask in a hotel satisfaction survey?
How to increase the response rate of hotel surveys?
How to Embed Your Surveys on Your Website
Is Porsline Free?

Have questions?

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