Patient Satisfaction Surveys and Healthcare Staff Performance Evaluation Software
Easily manage patient and visitor experiences in laboratories and clinics with Porsline, at an affordable cost.
Why measure patient and staff experiences with Porsline?
Porsline is a platform for creating all types of hospital surveys, questionnaires, and appointment forms for clinics, dental clinics, and laboratories and etc.
Providing advanced analytics for nursing offices in order to improve the quality
With a variety of advanced analytics in the form of tables and charts, you can quickly view results, make specific and measurable decisions, and use this data to improve the quality of service delivery without error or bias, without needing a data analyst.
Integrating into the hospital's HIS system and easy data transfer
Using the features available in the Porsline survey builder, you can pass your patient data, already stored in the in-house databases, into the survey URL by enabling the custom variables feature. This will personalize the experience while reaching a higher response rate.
Templates for healthcare centers, hospitals, and clinics
All templates are fully customizable
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Quickly and easily create your own online tests, questionnaires, and surveys by selecting a template.
Hospitals
How do Porsline charts and reports help improve healthcare services?
By connecting Porsline's API to your HIS system, you can directly view feedback, comments, and survey results. Data is provided in various charts and graphs.
These reports are designed to facilitate the receipt of patient and visitor satisfaction feedback, as well as faster review of complaints and suggestions.
Helps hospital and clinic managers to have instant access to patient and visitor satisfaction levels and complaints at all times.
Advanced filters in Porsline reports allow hospital managers to examine satisfaction levels or other statistics based on different departments, questions, physicians, specialties, or any other item of interest to senior managers.
Also, if you need to send questionnaires and surveys to patients and staff in different ways, you can use the face-to-face interview option, send SMS during inpatient treatment and after discharge, send email or QR code, and see the results of all of them instantly on your computer, tablet, or mobile.
Clinics
How do clinics use Porsline?
If you own a beauty clinic, dental clinic, ophthalmology clinic, or any other clinic and attracting new clients is important to you and you want your clients to always choose you over your competitors, you must be familiar with managing the patient experience in your clinic and use customer satisfaction techniques in the best possible way.
You may be surprised to learn that the cost of acquiring a new patient is usually 25 times more than retaining old patients.Beauty clinics, dental clinics, or ophthalmology clinics use Porsline to maintain patient satisfaction and improve the experience of their clients. If your clients leave your clinic with a good feeling and recommend your services to their friends and acquaintances, you will definitely attract more customers.
Use online forms to gather patient information. With these forms, you'll always have patient data readily available in a secure online database. Collect medical histories, utilize file upload capabilities, and ask patients to upload images of their previous medical records for easy access.
Use online forms to measure patient satisfaction. For instance, patients can easily indicate their satisfaction with procedures without the need for paper forms. This saves paper, reduces the risk of lost forms, and allows for quick retrieval when necessary.
Use evaluation checklists to monitor patient status after procedures. Post-surgery evaluation checklists help you thoroughly assess patient conditions and promptly record any issues at each checkup.
After each patient visit, automatically send satisfaction surveys using features like custom variables. Inquire about service quality, staff interactions, and other aspects. This not only makes patients feel valued but also helps you identify strengths and weaknesses.
Regularly measure various customer experience metrics using customer experience surveys. Metrics like Net Promoter Score and loyalty index help you understand the experiences of your returning customers and address any issues.
Easily create online appointment forms using the response quota feature. Additionally, use SMS notifications to keep both patients and healthcare providers informed about appointment status and confirmations.
Laboratories
How laboratories benefit from Porsline
Laboratories require speed and accuracy in their operations. Traditional methods can be time-consuming and costly. Porsline's form builder and survey creator can help streamline processes, reduce costs, and increase efficiency.
Key Use Cases for Laboratories:
Modern laboratories now use a variety of online and electronic forms instead of paper forms to save costs and keep information organized and available at all times.
Laboratories can use survey forms to gather feedback from patients. They can either place a monitor in the lab for on-the-spot feedback or send personalized survey links to patients.
By integrating Porsline with existing laboratory software using the API, data from forms can be seamlessly transferred and utilized.
Why people love Porsline?
Mohamed Diab
Head of Organizational Development Team, El Markaby Steel
We conducted an extensive search for a tool to conduct surveys, measure employee satisfaction with the services provided at the group level, and conduct polling to select the ideal employee. In conclusion, we found ourselves facing a simple and easy-to-use tool, in addition to numerous advantages that we used to ensure complete confidentiality and our reliance on the results and reports provided by Porsline. Thank you, Porsline.
Nayef Hardan
Head of the IT Department, Anbar Governorate
After extensive research to find a solution to the problem of employees manually filling out their data, I discovered Porsline Survey software. This platform offers a seamless solution to such challenges by providing comprehensive and rich survey creation features. You can create customized surveys or forms tailored to your specific need. I was truly impressed by the elegant and sophisticated design of the forms. It's truly a remarkable piece of work that deserves praise and recognition, especially the support team for their prompt responses and immediate assistance.
Rahab Al-Wazan
Lecturer at Imam Muhammad bin Saud Islamic University, College of Social Sciences
Porsline assisted me in collecting data for my doctoral research.This platform stands out for its clear and user-friendly survey creation process, and the support staff have been incredibly helpful.Moreover, Porsline Survey excels at conducting statistical analyses, and presenting results to participants.The platform also offers outstanding data analysis and reporting capabilities.
Mina Akram
Fitness Trainer
Porsline has helped me tremendously in developing my service. I've become one of the top online fitness trainers, and my clients now record their data through online surveys instead of paper-based forms, leaving them with a positive impression of my service.
Mohamed Diab
Head of Organizational Development Team, El Markaby Steel
We conducted an extensive search for a tool to conduct surveys, measure employee satisfaction with the services provided at the group level, and conduct polling to select the ideal employee. In conclusion, we found ourselves facing a simple and easy-to-use tool, in addition to numerous advantages that we used to ensure complete confidentiality and our reliance on the results and reports provided by Porsline. Thank you, Porsline.
Nayef Hardan
Head of the IT Department, Anbar Governorate
After extensive research to find a solution to the problem of employees manually filling out their data, I discovered Porsline Survey software. This platform offers a seamless solution to such challenges by providing comprehensive and rich survey creation features. You can create customized surveys or forms tailored to your specific need. I was truly impressed by the elegant and sophisticated design of the forms. It's truly a remarkable piece of work that deserves praise and recognition, especially the support team for their prompt responses and immediate assistance.
Rahab Al-Wazan
Lecturer at Imam Muhammad bin Saud Islamic University, College of Social Sciences
Porsline assisted me in collecting data for my doctoral research.This platform stands out for its clear and user-friendly survey creation process, and the support staff have been incredibly helpful.Moreover, Porsline Survey excels at conducting statistical analyses, and presenting results to participants.The platform also offers outstanding data analysis and reporting capabilities.
Mina Akram
Fitness Trainer
Porsline has helped me tremendously in developing my service. I've become one of the top online fitness trainers, and my clients now record their data through online surveys instead of paper-based forms, leaving them with a positive impression of my service.
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